Safeguarding

Key Facts

  • Starting
    20 Nov 2025
    Location
    Kingston Hall Road Centre
    Duration
    27 Weeks
    Study Mode
    Part Time Evening
    Days
    Thursday
    Start Date
    20 Nov 2025
    End Date
    2 Jul 2026
    Level
    Level 2
    Code
    KBT2002CP

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L2 - Certificate in Introduction to Cabin Crew (NCFE) - Adult Learners

L2 - Certificate in Introduction to Cabin Crew (NCFE) - Adult Learners

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Do you want a job that gives you the opportunity to travel, discover new cultures and mix with people from all walks of life?

Our Cabin Crew college course will equip you with the essential skills to help you take off towards your dream career in the aviation and airline industry.

This qualification is designed for adult learners who would like to work as cabin crew. This is an ideal course for someone wishing to change their career. This qualification will focus on an introduction to cabin crew, offering a breadth and depth of study, incorporating key core of knowledge and practical and technical skills.

  • Entry Requirements


    This qualification is designed for adult learners who would like to work as cabin crew. There are no specific recommended prior learning requirements for this qualification. However, learners may find it helpful if they've already achieved a Level 1 qualification.

  • Course Content


    Being part of a cabin crew team gives you the chance to demonstrate first-class customer service skills and provide passengers with a fantastic experience to remember.

    On our NCFE Level 2 Cabin Crew course, you will learn how to coordinate a safe flight, prepare the cabin, get passengers aboard and perform safety procedures as well as how to deal with emergencies.

    Throughout the course, 6 units will be completed covering all of the different and crucial elements of working as a member of the Air Cabin Crew in the Aviation sector.

    Some of the topics that will be covered on this course will include:

    • The Role of Cabin Crew
    • Aviation First Aid
    • Developing Customer Service Skills
    • Safety and Emergency Procedures
    • Delivering Safety Demonstrations
    • Delivering Passenger Announcements
    • Cabin crew interview techniques

    During the course, students will also participate in various role-play scenarios where they will learn what it takes to deliver the appropriate level of cabin service.

  • Progression Next Steps


    Completing the NCFE Level 2 Cabin Course can help you to land your first job working in a cabin crew team.

  • Additional Information


    The course will start on 21 November and will complete by July. Attendance will be from 4.30pm-8.30pm on Thursdays and delivery will be through a blended learning model - some sessions will be remote.

    This course will take place at our Kingston Hall Rd site.

    Fees are £1.468.80. Some learners may be eligible for a fee waiver. Please contact This email address is being protected from spambots. You need JavaScript enabled to view it. to check eligibility.

    If you have any questions about this course please contact This email address is being protected from spambots. You need JavaScript enabled to view it.

  • Assessment Details


    You will be assessed by assignments, projects, case studies, observations, presentations and role-plays in the mock aircraft.