Key Facts
- Starting
20 Nov 2025- Location
- Kingston Hall Road Centre
- Duration
- 27 Weeks
- Study Mode
- Part Time Evening
- Days
- Thursday
- Start Date
- 20 Nov 2025
- End Date
- 2 Jul 2026
- Level
- Level 2
- Code
- KBT2002CP
L2 - Certificate in Introduction to Cabin Crew (NCFE) - Adult Learners
Do you want a job that gives you the opportunity to travel, discover new cultures and mix with people from all walks of life?
Our Cabin Crew college course will equip you with the essential skills to help you take off towards your dream career in the aviation and airline industry.
This qualification is designed for adult learners who would like to work as cabin crew. This is an ideal course for someone wishing to change their career. This qualification will focus on an introduction to cabin crew, offering a breadth and depth of study, incorporating key core of knowledge and practical and technical skills.
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Entry Requirements
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Course Content
Being part of a cabin crew team gives you the chance to demonstrate first-class customer service skills and provide passengers with a fantastic experience to remember.On our NCFE Level 2 Cabin Crew course, you will learn how to coordinate a safe flight, prepare the cabin, get passengers aboard and perform safety procedures as well as how to deal with emergencies.
Throughout the course, 6 units will be completed covering all of the different and crucial elements of working as a member of the Air Cabin Crew in the Aviation sector.
Some of the topics that will be covered on this course will include:
- The Role of Cabin Crew
- Aviation First Aid
- Developing Customer Service Skills
- Safety and Emergency Procedures
- Delivering Safety Demonstrations
- Delivering Passenger Announcements
- Cabin crew interview techniques
During the course, students will also participate in various role-play scenarios where they will learn what it takes to deliver the appropriate level of cabin service.
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Progression Next Steps
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Additional Information
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Assessment Details
