Key Facts
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Starting
1 Aug 2025- Location
- Wandsworth
- Start Time
- 06:06
- End Time
- 06:06
- Duration
- 1 Year
- Study Mode
- Part Time Day
- Days
- Roll-On Roll-Off (Any Day of Week)
- Start Date
- 1 Aug 2025
- Level
- Code
- WCRX306FC
Fees
- 19+ Fee
- £ 25
Emotional Intelligence at Work - Online
Build better relationships and boost your career. Emotional intelligence is the secret to thriving in any workplace. Learn how to manage emotions, communicate effectively, and develop collaboration skills. This course helps you become more self-aware, empathetic, and resilient—qualities every employer values. Learn how to manage stress, resolve conflict, and build stronger professional relationships.
Once you have enrolled, you will receive your course access link within 5 working days. Please check your email for this link, which you'll need to get started.
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Entry Requirements
A good grasp of English, Maths and ICT would be beneficial and advised. -
Course Content
This course will help develop the skills in Definition and models of emotional intelligence (trait, ability, mixed) Five key components: self-awareness, self-regulation, motivation, empathy, social skills Measuring emotional intelligence Emotional intelligence vs. traditional IQ Applying EI in workplace scenarios Conflict resolution and collaboration Emotional intelligence interventions Criticisms and limitations of EI research Maintaining resilience and well-being Reflection and self-assessment activities -
Assessment Details
At the end of the course, learners will take an online multiple-choice question assessment test. This online multiple-choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course. *The pass mark is 80%.
