Key Facts
-
Starting
1 Aug 2025- Location
- Wandsworth
- Start Time
- 04:49
- End Time
- 04:49
- Duration
- 1 Year
- Study Mode
- Part Time Day
- Days
- Roll-On Roll-Off (Any Day of Week)
- Start Date
- 1 Aug 2025
- Level
- Short Course
- Code
- WCRX306FC
Fees
- 19+ Fee
- £ 25
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Starting
1 Aug 2026- Location
- Wandsworth
- Start Time
- 04:49
- End Time
- 04:49
- Duration
- 1 Year
- Study Mode
- Part Time Day
- Days
- Roll-On Roll-Off (Any Day of Week)
- Start Date
- 1 Aug 2026
- Level
- Short Course
- Code
- WCRX306FC
Fees
- 19+ Fee
- £ 25
Emotional Intelligence at Work
Build better relationships and boost your career.
Emotional intelligence is the secret to thriving in any workplace. Learn how to manage emotions, communicate effectively, and develop collaboration skills. This course helps you become more self-aware, empathetic, and resilient qualities every employer values. Learn how to manage stress, resolve conflict, and build stronger professional relationships.
Once you have enrolled, you will receive your course access link within 5 working days. Please check your email for this link, which you'll need to get started.
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Introductory Course Info HE
You'll learn how to recognise emotions, respond effectively to others and build stronger working relationships. -
Entry Requirements
A good grasp of English, Maths and ICT would be beneficial and advised. -
Course Content
This course will help develop the skills in Definition and models of emotional intelligence (trait, ability, mixed) Five key components: self-awareness, self-regulation, motivation, empathy, social skills Measuring emotional intelligence Emotional intelligence vs. traditional IQ Applying EI in workplace scenarios Conflict resolution and collaboration Emotional intelligence interventions Criticisms and limitations of EI research Maintaining resilience and well-being Reflection and self-assessment activities -
Progression Next Steps
ONLINE STUDY, ANYWHERE, ANYTIME WCRX307FC Empathy in Health & Social Care
WCRX309FC Change Management for Leaders
*WCRX330FC Build Success Habits -
Additional Information
Delivery and Support*This is an online course. Upon registration, you will receive your access link via email within 5 working days. If you have not received this, please check your spam/junk folder before contacting us.
*Once enrolled, you'll gain access to your course materials and begin your learning journey at your own pace.
*We also offer a wide range of additional online courses to support your continued professional and personal development. If you're looking to expand your skills further, we encourage you to explore and enrol unto our other online or in person courses available.
*If you have any questions, or if you would like to discuss customised in-person training for groups of 12 or more, please contact us at: audrey.francis@stcg.ac.uk.
Enjoy your learning journey!
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Course Structure
*Self paced online learning*Real workplace scenarios
*Reflection activities
*Practical communication tools
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Assessment Details
*At the end of the course, learners will take an online multiple-choice question assessment test.*This online multiple-choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course.
*The pass mark is 80%.
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Teaching and Learning
Learning is reflective, practical and focused on real life communication
