Key Facts
-
Starting
1 Aug 2025- Location
- Wandsworth
- Start Time
- 04:54
- End Time
- 04:54
- Duration
- 1 Year
- Study Mode
- Part Time Day
- Days
- Roll-On Roll-Off (Any Day of Week)
- Start Date
- 1 Aug 2025
- Level
- Short Course
- Code
- WCRX307FC
Fees
- 19+ Fee
- £ 25
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Starting
1 Aug 2026- Location
- Wandsworth
- Start Time
- 04:54
- End Time
- 04:54
- Duration
- 1 Year
- Study Mode
- Part Time Day
- Days
- Roll-On Roll-Off (Any Day of Week)
- Start Date
- 1 Aug 2026
- Level
- Short Course
- Code
- WCRX307FC
Fees
- 19+ Fee
- £ 25
Empathy in Health and Social Care
Designed for those interested in the caring professions or in a caring role. This course explores how empathy improves outcomes for patients and clients. Understand emotional needs, active listening, and person centred care to make a real difference in someone's life.
Once you have enrolled, you will receive your course access link within 5 working days. Please check your email for this link, which you'll need to get started.
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Introductory Course Info HE
You'll explore how empathy shapes high quality care and how to apply empathetic communication in real situations. -
Entry Requirements
A good grasp of English, Maths and ICT would be beneficial and advised -
Course Content
This course will help develop the skills inDefining empathy and its role in care Empathy vs. sympathy vs. compassion Active listening and empathetic communication Overcoming barriers to empathy Applying empathy in patient care and teamwork Cultural competence and inclusive practice Emotional resilience and self-care Creating a personal empathy action plan
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Progression Next Steps
STUDY ONLINE, ANYTIME, ANYWHERE WCRX308FC Mental Health Awareness
WCRX306FC Emotional Intelligence at Work
*WCRX338FC Pet Grooming/Animal Care Skills -
Additional Information
Delivery and Support*This is an online course. Upon registration, you will receive your access link via email within 5 working days. If you have not received this, please check your spam/junk folder before contacting us.
*Once enrolled, you'll gain access to your course materials and begin your learning journey at your own pace.
*We also offer a wide range of additional online courses to support your continued professional and personal development. If you're looking to expand your skills further, we encourage you to explore and enrol unto our other online or in person courses available.
*If you have any questions, or if you would like to discuss customised in-person training for groups of 12 or more, please contact us at: audrey.francis@stcg.ac.uk.
Enjoy your learning journey!
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Course Structure
*Online modules*Case studies
*Practical communication tasks
*Self paced learning
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Assessment Details
At the end of the course, learners will take an online multiple-choice question assessment test. This online multiple-choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course. *The pass mark is 80%. -
Teaching and Learning
Learning is supportive, reflective and grounded in real care sector examples.
