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Key Facts

T Level in Digital Support Services (Digital & Computing)

T Level in Digital Support Services (Digital & Computing)

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T Levels is a two-year qualification that you can do after GCSE as an alternative to A Levels, other post-16 courses or an apprenticeship. Combining theoretical knowledge with experience in the real world of work, T Levels give you a head start in your future, whether that's employment, a higher apprenticeship or further education.

Why should I choose to study T Levels?

-Develop practical skills and knowledge that show you are occupationally competent -Apply theory in real workplace settings -Combine classroom learning (80%) with employment experience (20%) -Pursue a high-quality technical route into skilled employment, further study or higher education

  • Entry Requirements


    5 x GCSE's at Grade 4 or above including English and Mathematics. You are further required to provide a copy of your last school report showing excellent attendance to ensure we can support you to be able to achieve well on the course.

    We are firmly committed to finding the right course for you to ensure you can flourish. Talk to us if you have any concerns about the application process, we are here to help take you to the next level.

    Please come and visit us during our Open events where you will receive information, advice and guidance about the course you have applied for. This will be an opportunity for you to gain valuable information about the course and give you the opportunity to ask any questions you may have.

  • Progression Next Steps


    This course is suitable for anyone wanting a career in digital infrastructure and support. Career options might include becoming an infrastructure technician or a role in IT support. You can progress into roles such as IT Security Co-ordinator or IT Support Technician.

    There are lots of opportunities available to you to progress across the South Thames Colleges Group and into the world beyond education. During your time with us you will have access to a dedicated careers and education adviser who will help you as you take the next steps towards achieving your goals.

  • Additional Information


    When you pass your T Level, you will get a nationally recognised certificate showing the overall grade you achieved (Pass, Merit, Distinction or Distinction*). It will also give details of what you learned on the course to help you move into skilled employment or a higher apprenticeship.

    All courses run subject to demand and the content listed here should be used as a guide only. Course content may vary according to a range of factors such as course duration, campus, teaching staff and requirements from awarding bodies.

  • Course Structure


    The qualification is made up of core knowledge, understanding and concepts, specialist content covering occupational or industry specific skills and an industry placement with an employer which will last a minimum of 45 days.

    You will develop a general understanding of digital:

    -how digital technologies impact business and market environment -the ethical and moral implications of digital technology -using data in software design -using digital technologies to analyse and solve problems -digital environments, including physical, virtual and cloud environments -legal and regulatory obligations relating to digital technologies -the privacy and confidentiality of personal data -the technical, physical and human aspects of internet security -planning digital projects -testing software, hardware and data -digital tools for project management and collaboration

    You will also learn about topics specific to digital support services, including: -roles within the digital support services sector -communication in digital support services -fault analysis and problem resolution

    In addition to the core content, you will also specialise in the following area:

    -digital support

  • Assessment Details


    You will sit an externally set exam at the end of each academic year to test your understanding of the subject. You will also undertake a skill-assessment to demonstrate your competency skills. Whilst on work placement, you will be set a project by your employer that you must successfully complete to demonstrate your overall breadth of learning.

    Your T Level will be worth UCAS points (a T Level Distinction is worth the same as three A levels at A) and will be recognised by universities and other education providers so you can choose to continue studying if you wish.