Key Facts

  • Starting
    1 Aug 2025
    Location
    Wandsworth
    Start Time
    06:18
    End Time
    06:18
    Duration
    1 Year
    Study Mode
    Part Time Day
    Days
    Roll-On Roll-Off (Any Day of Week)
    Start Date
    1 Aug 2025
    Level
    Short Course
    Code
    WCRX307FC

    Fees

    19+ Fee
    £ 25

    Enrol

  • Starting
    1 Aug 2026
    Location
    Wandsworth
    Start Time
    06:18
    End Time
    06:18
    Duration
    1 Year
    Study Mode
    Part Time Day
    Days
    Roll-On Roll-Off (Any Day of Week)
    Start Date
    1 Aug 2026
    Level
    Short Course
    Code
    WCRX307FC

    Fees

    19+ Fee
    £ 25

    Enrol

Empathy in Health and Social Care

Empathy in Health and Social Care

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Designed for those interested in the caring professions or in a caring role. This course explores how empathy improves outcomes for patients and clients. Understand emotional needs, active listening, and person centred care to make a real difference in someone's life.

Once you have enrolled, you will receive your course access link within 5 working days. Please check your email for this link, which you'll need to get started.

  • Introductory Course Info HE


    You'll explore how empathy shapes high quality care and how to apply empathetic communication in real situations.

  • Entry Requirements


    A good grasp of English, Maths and ICT would be beneficial and advised

  • Course Content


    This course will help develop the skills in

    Defining empathy and its role in care Empathy vs. sympathy vs. compassion Active listening and empathetic communication Overcoming barriers to empathy Applying empathy in patient care and teamwork Cultural competence and inclusive practice Emotional resilience and self-care Creating a personal empathy action plan

  • Progression Next Steps


    STUDY ONLINE, ANYTIME, ANYWHERE WCRX308FC Mental Health Awareness
    WCRX306FC Emotional Intelligence at Work
    *WCRX338FC Pet Grooming/Animal Care Skills

  • Additional Information


    Delivery and Support

    *This is an online course. Upon registration, you will receive your access link via email within 5 working days. If you have not received this, please check your spam/junk folder before contacting us.

    *Once enrolled, you'll gain access to your course materials and begin your learning journey at your own pace.

    *We also offer a wide range of additional online courses to support your continued professional and personal development. If you're looking to expand your skills further, we encourage you to explore and enrol unto our other online or in person courses available.

    *If you have any questions, or if you would like to discuss customised in-person training for groups of 12 or more, please contact us at: audrey.francis@stcg.ac.uk.

    Enjoy your learning journey!

  • Course Structure


    *Online modules

    *Case studies

    *Practical communication tasks

    *Self paced learning

  • Assessment Details


    At the end of the course, learners will take an online multiple-choice question assessment test. This online multiple-choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course. *The pass mark is 80%.

  • Teaching and Learning


    Learning is supportive, reflective and grounded in real care sector examples.