Key Facts

  • Starting
    1 Aug 2025
    Location
    Wandsworth
    Start Time
    07:12
    End Time
    07:12
    Duration
    1 Year
    Study Mode
    Part Time Day
    Days
    Roll-On Roll-Off (Any Day of Week)
    Start Date
    1 Aug 2025
    Level
    Code
    WCRX307FC

    Fees

    19+ Fee
    £ 25

    Enrol

Empathy in Health and Social Care - Online

Empathy in Health and Social Care - Online

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Designed for those interested in the caring professions or in a caring role. This course explores how empathy improves outcomes for patients and clients. Understand emotional needs, active listening, and person-centred care to make a real difference in someone's life.

Once you have enrolled, you will receive your course access link within 5 working days. Please check your email for this link, which you'll need to get started.

  • Entry Requirements


    A good grasp of English, Maths and ICT would be beneficial and advised

  • Course Content


    This course will help develop the skills in:

    Defining empathy and its role in care Empathy vs. sympathy vs. compassion Active listening and empathetic communication Overcoming barriers to empathy Applying empathy in patient care and teamwork Cultural competence and inclusive practice Emotional resilience and self-care Creating a personal empathy action plan

  • Assessment Details


    At the end of the course, learners will take an online multiple-choice question assessment test. This online multiple-choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course. *The pass mark is 80%.