Key Facts
- Starting
1 Aug 2025- Location
- Tooting
- Study Mode
- Part Time Day
- Days
- Roll-On Roll-Off (Any Day of Week)
- Start Date
- 1 Aug 2025
- End Date
- 31 Jul 2026
- Level
- Level 2
- Code
- TEP2066CP
Understanding Retail Operations - Level 2 - TOOTING
The FREE course will Improve your understanding of the retail industry, further your personal and professional development and broaden your knowledge on the selling process and how to maximise the effectiveness of a Retail Business.
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Entry Requirements
To attend this course you must be 19 years old or over, be legally allowed to live and work in the UK and have lived in the UK or EU for the last 3 years Pass a short assessment for English and maths -
Course Content
The course includes understanding Good Customer Service, Consumer Law and how to deal with Customer Queries and Complaints. understanding payments and the control, receipt and storage of stock. -
Progression Next Steps
You may wish to progress to a Business Start up course. -
Additional Information
This course will run throughout the year so if you are interested in applying, please click on the link within the apply button to book in for an Initial Assessment. Please note that you are required to follow government guidelines with regards to wearing a face covering and maintaining social distancing. -
Course Structure
The course will be distance learning over 8 weeks with some face to face meetings with an assessor - ensuring all government guidelines for coronavirus are being carried out, handwashing , wearing a face covering and social distancing. -
Assessment Details
You will need to complete the learning resources provided ( workbooks) which will be marked and assessed. Once completed you will be awarded a nationally recognised Level 2 qualification.
