L2 Certificate In Principles Of Business Administration

The Level 2 Certificate in Principles of Business Administration (VRQ) is designed to provide learners with a solid foundation in the essential skills and knowledge required to work effectively in a business environment. This qualification is ideal for individuals who are new to administrative roles or those seeking to formalize their experience with a nationally recognized certificate.

Learners will gain insight into the principles of business administration, including communication, information management, customer service, and organizational skills. The course is flexible and accessible, making it suitable for a wide range of learners, including those studying part-time or alongside employment.

*L1 level of written English

• aged 19 or over

After completing this qualification, you'll be able to:

Apply for roles such as admin assistant, receptionist, or data entry clerk Progress to a Level 3 qualification in Business Administration or Customer Service Use your skills in a wide range of sectors including education, healthcare, retail, and local government Build your CV and demonstrate your commitment to professional growth

please contact admissions as this course may be free for you if you are in receipt of certain benefits or low income

The next course in-take starts on Monday 12th January at 1pm - 3pm, to Monday 2nd January 2026. Apply now, assessments are held on Tuesday 6th January from 1pm or 3pm or Thursday 8th January from 1pm or 3pm.

Learners attend one day a week and complete online assignments with the support of their teacher.

Assessment is carried out through a portfolio of evidence. Learners will complete assignments, tasks, and activities that demonstrate their understanding of the course content. The course is externally assessed.

*Evidence Required: Completed workbook, practical tasks, and reflective accounts may be included.

*Grading: The qualification is assessed on a pass/fail basis.

*Support: Learners will receive guidance from tutors to ensure they meet all assessment criteria and can successfully compile their portfolio.

Learning on the Level 2 Certificate in Principles of Business Administration (VRQ) will be practical, engaging, and focused on developing real workplace skills. Learners will:

Participate in interactive workshop sessions that combine tutor-led teaching with group discussions, case studies, and role-play activities to explore how business administration works in practice.

Work on real-world tasks such as drafting business documents, managing information securely, and preparing for meetings, giving them hands-on experience of typical administrative duties.

Develop communication skills through exercises in professional writing, presentations, and customer service scenarios, ensuring confidence in both written and verbal communication.

Engage in independent study and reflection to build personal responsibility for learning, supported by structured guidance from tutors.

Use digital tools and resources to practice modern administrative techniques, including information management systems and online communication platforms.

Collaborate with peers to strengthen teamwork and problem-solving abilities, mirroring the dynamics of a real business environment.

Receive ongoing feedback and support to help them meet assessment requirements and apply their learning effectively in the workplace.

This approach ensures that learners not only understand the principles of business administration but also gain the confidence and competence to apply them in everyday professional settings.