Travel Agency Managers & Proprietors
Description
Travel agency managers and proprietors plan, organise, direct and co-ordinate the resources and activities of travel agencies and booking offices.
Tasks
- Plans work schedules and assigns tasks and responsibilities co-ordinates the activities of clerical, secretarial and other staff discusses client’s requirements and advises on road, rail, air and sea travel and accommodation makes and confirms travel and accommodation bookings, arranges group holidays, tours and individual itineraries advises on currency and passport/visa regulations and any necessary health precautions needed determines financial, staffing, material and other short- and long-term needs
Entry Requirements
Entry is most common with GCSEs/S grades but is possible with other academic qualifications and/or relevant experience. Off and on-the-job training is available. BTEC/SQA awards and NVQs/SVQs at Level 3 are available.
Case Study
Jerome Angus
Hospitality Supervision & Leadership - Level 3 Diploma
Jerome says: "I chose to study at Merton College because it has excellent facilities for my Hospitality & Catering course. The College is very welcoming and my tutors are very supportive. As part of my course, I deliver a service to customers that visit the Taste Restaurant and I really enjoy interacting with them. We regularly host events and I like working as a team to co-ordinate these events. For example, we are often visited by members of the local community who come to the restaurant for lunch."
Once Jerome has completed his Diploma, he intends to study a Higher Level Apprenticeship in Hospitality and work for a major restaurant chain. His ultimate goal is to own a chain of restaurants one day.
